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Frequently Asked Questions

Smart-ID (full access account)
Estonia Latvia Lithuania
e-Identity:
ID-card
Mobile-ID n/a
Bank offices:
SEB
Swedbank
Luminor n/a n/a n/a
Šiaulių Bankas n/a n/a n/a
Medicinos Bankas n/a n/a n/a
Smart-ID Basic (limited access account)
Estonia Latvia Lithuania
Bank link:
SEB n/a
Swedbank n/a
Luminor n/a
Šiaulių Bankas n/a n/a
Medicinos Bankas n/a n/a

How to use the table:
V = Yes, this method is available
n/a = No, this option not available

NB! Depending on the registration method, different age restrictions may apply for users younger than 18 years old. Please read more about the requirements for Smart-ID account for minors.

Terms of use, for example transfer limits etc., are set by e-service providers.

Some e-services will ask you to enter a personal code or a national identification number when you want to log in using Smart-ID.

Your national identification number (national ID-number, personal code or ID-code) is a unique 11-digit number assigned by the state and used for identification purposes in all Baltic Countries.

The identity number is printed on all of your national identification documents, such as your ID-card, passport, residents permit etc. It is usually either next to or below your name or your birth date. Look for a number with 11 digits containing your birthday in a year-month-date or date-month-year format. For example if you are born on 30^th^ of October 1980, look for a number containing 801030 (in Estonia and Lithuania) or a number containing 30101980 (in Latvia). As of 1^st^ of July 2017, Latvia assigns new personal codes that start with “32” and do not contain birth date.

A similar numeric identification system is used by most governments around the world, however the length of the number, it’s specific purpose and the term used to refer to it might vary. Most common names for national identification numbers are personal code or ID-code or ID-number; personal identification code; social security number; national insurance number; state tax code; tax file number; national identity number; registration number; social insurance number; personal number; administrative number; civil identification number; my number; civil number; personal identity number; national identifying number; resident’s registration number; population identification code; citizen number; personal identifier; national register number; uniform civil number; birth number; public service number; fiscal code; electronic number; electronic census number; healthcare user number; voter’s number; personal numeric code; individual number and revenue number.