Frequently Asked Questions

From November 2018, Smart-ID is recognised as a QSCD (Qualified Signature Creation Device). It means that signatures given with Smart-ID have the same legal standing as signatures given by hand (QES level), and are accepted throughout the European Union.

How to make sure your Smart-ID is QSCD level?

App version:
You will need app version 14.7 or later. To check which version you have, open your Smart-ID app and select ‘Application info’ from the menu. Update the app if necessary.

Account level:
Your account level needs to say ‘Smart-ID Qualified Electronic Signature’. If it says anything else, you will need to delete your existing account and register a new one. To check which account level you have, open ‘User info’ from your Smart-ID app menu.

Important: this service is not available for Smart-ID Basic users (accounts registered using bank authentication in Latvia and Lithuania). If you have Smart-ID Basic, you’ll need to register a new Smart-ID account using either ID-card, mobile-ID or bank office authentication.

How to sign documents with Smart-ID?

Signing documents with Smart-ID is easy: you can use signing services provided by the Digidoc.ee and Dokobit signing portal. You could also try the free Dokobit add-in, which allows you to sign documents directly in Microsoft Word.

If you receive documents signed with Smart-ID, you can check the validity of the signature in Digidoc/Dokobit.

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