Smart-ID customer service

We’ve worked hard to make Smart-ID solution as easy, fast and convenient as possible.

If you need help using the Smart-ID app, please check our frequently asked questions about Smart-ID or contact our customer service team.

Contact us


  • We can help you faster if we can search the server log files for activities related to your national ID number

Smart-ID customer service


In Estonia: +372 715 1606

In Latvia: +371 6766 5001

In Lithuania: +370 67041807