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Frequently Asked Questions

Once you have downloaded and installed the Smart-ID application, you need to register an account. Smart-ID works across multiple devices and you can install the app on as many smart devices as you want – just remember that you’ll need to register a new account for each device.

Choose your registration method based on the type of account you want to open:

Smart-ID account will give you full access to e-services, online banking etc. You will be able to confirm transactions and sign documents with it, so you’ll be required to identify yourself to complete the registration process.

Smart-ID Basic account has more limited access: you can use it for online banking, but won’t be able to log in to other e-services, sign documents etc. The Smart-ID Basic account is available only in Latvia and Lithuania and you can create your account through bank link authentication.

NB! Read about using your corporate client credentials for registering Smart-ID Basic.

In order to register your Smart-ID account, you:

Smart-ID (full access account)
Estonia Latvia Lithuania
e-Identity:
ID-card *
Mobile-ID n/a
Bank offices:
SEB
Swedbank
Luminor n/a n/a n/a
Šiaulių Bankas n/a n/a n/a
Medicinos Bankas n/a n/a n/a
Smart-ID Basic (limited access account)
Estonia Latvia Lithuania
Bank link:
SEB n/a
Swedbank n/a
Luminor n/a
Šiaulių Bankas n/a n/a
Medicinos Bankas n/a n/a
Bank offices:
Medicinos Bankas n/a n/a

How to use the table:
V = Yes, this method is available
n/a = No, this option not available
* = Option available with some limitations

NB! Depending on the registration method, different age restrictions may apply for users younger than 18 years old. Please read more about the requirements for Smart-ID account for minors.

Terms of use, for example transfer limits etc., are set by e-service providers.

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