Frequently Asked Questions

Once you have downloaded and installed the Smart-ID application, you need to register an account. Smart-ID works across multiple devices and you can install the app on as many smart devices as you want – just remember that you’ll need to register a new account for each device.

Choose your registration method based on the type of account you want to open:

Smart-ID account will give you full access to all Smart-ID benefits: you can use it to log in to all of your bank accounts, access all other e-services and to give digital signatures. This is the recommended account type for all users including minors.

Smart-ID Basic accounts are limited to online banking only: you won’t be able to log in to other e-services or sign documents. Choose Smart-ID Basic account type only if you’re unable to register a full access Smart-ID, i.e. the only registration method you can use is bank link authentication; you are non-resident/foreigner without a Latvian or Lithuanian national ID number or you want to register an account for a minor just to give them access to a bank account. Read about Smart-ID Basic for corporate clients and if you already have a Basic account, how to upgrade your Smart-ID Basic to full-access Smart-ID.

In order to register your full access Smart-ID account, you:

Worth noting: Swedbank registers Smart-ID accounts for non-customers, too. Other banks only provide the service for their customer base.

Smart-ID (full access account)
Estonia Latvia Lithuania
ID-card *
Mobile-ID n/a
Bank offices:
Biometric identification:
Existing Smart-ID account
Smart-ID ** ** **
Smart-ID Basic (limited access account)
Estonia Latvia Lithuania
Bank link:
SEB n/a n/a
Urbo Bank n/a n/a
Bank offices:
SEB n/a n/a
Swedbank n/a
Urbo Bank n/a n/a
Šiaulių Bankas n/a n/a
Existing Smart-ID account:
Smart-ID n/a

How to use the table:
V = Yes, this method is available
n/a = No, this option not available
* = Option available with some limitations
** = Option available with specific limitations, please read more about using your existing Smart-ID to authenticate a new account.

NB! Depending on the registration method, different age restrictions may apply for users younger than 18 years old. Please read more about the requirements for Smart-ID account for minors.

Terms of use, for example transfer limits etc., are set by e-service providers.

* Geographical restrictions might apply.