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Frequently Asked Questions

Once you have downloaded and installed the Smart-ID application, you need to register an account. Smart-ID works across multiple devices and you can install the app on as many smart devices as you want – just remember that you’ll need to register a new account for each device.

Choose your registration method based on the type of account you want to open:

Smart-ID account will give you full access to e-services, online banking etc. You will be able to confirm transactions and sign documents with it, so you’ll be required to identify yourself to complete the registration process.

Smart-ID Basic account has more limited access: you can use it for online banking, but won’t be able to log in to other e-services, sign documents etc. The Smart-ID Basic account is available only in Latvia and Lithuania and you can create your account through bank link authentication.

NB! Read about using your corporate client credentials for registering Smart-ID Basic.

In order to register your Smart-ID account, you:

Smart-ID (full access account)
Estonia Latvia Lithuania
e-Identity:
ID-card
Mobile-ID n/a
Bank offices:
SEB
Swedbank
Luminor n/a n/a n/a
Šiaulių Bankas n/a n/a n/a
Medicinos Bankas n/a n/a n/a
Smart-ID Basic (limited access account)
Estonia Latvia Lithuania
Bank link:
SEB n/a
Swedbank n/a
Luminor n/a
Šiaulių Bankas n/a n/a
Medicinos Bankas n/a n/a

How to use the table:
V = Yes, this method is available
n/a = No, this option not available

NB! Depending on the registration method, different age restrictions may apply for users younger than 18 years old. Please read more about the requirements for Smart-ID account for minors.

Terms of use, for example transfer limits etc., are set by e-service providers.