Frequently Asked Questions

Once you have downloaded and installed the Smart-ID application, you need to register an account. Smart-ID works across multiple devices and you can install the app on as many smart devices as you want – just remember that you’ll need to register a new account for each device.

Choose your registration method based on the type of account you want to open:

Smart-ID account will give you full access to all Smart-ID benefits: you can use it to log in to all of your bank accounts, access all other e-services and to give digital signatures. This is the recommended account type for all users including minors.

Smart-ID Basic accounts are limited to online banking only: you won’t be able to log in to other e-services or sign documents. Choose Smart-ID Basic account type only if you’re unable to register a full access Smart-ID, i.e. the only registration method you can use is bank link authentication; you are non-resident/foreigner without a Latvian or Lithuanian national ID number or you want to register an account for a minor just to give them access to a bank account. Read about Smart-ID Basic for corporate clients and if you already have a Basic account, how to upgrade your Smart-ID Basic to full-access Smart-ID.

In order to register your full access Smart-ID account, you:

Worth noting: Swedbank registers Smart-ID accounts for non-customers, too. Other banks only provide the service for their customer base.

Smart-ID (full access account)
Estonia Latvia Lithuania
ID-card *
Mobile-ID n/a
Bank offices:
Biometric identification:
ID-card n/a
Smart-ID Basic (limited access account)
Estonia Latvia Lithuania
Bank link:
SEB n/a n/a
Swedbank n/a
Bank offices:
SEB n/a n/a
Swedbank n/a
Medicinos Bankas n/a n/a
Šiaulių Bankas n/a n/a

How to use the table:
V = Yes, this method is available
n/a = No, this option not available
* = Option available with some limitations

NB! Depending on the registration method, different age restrictions may apply for users younger than 18 years old. Please read more about the requirements for Smart-ID account for minors.

Terms of use, for example transfer limits etc., are set by e-service providers.

* Geographical restrictions might apply.