English

Frequently Asked Questions

Smart-ID (full access account)
Estonia Latvia Lithuania
e-Identity:
ID-card *
Mobile-ID n/a
Bank offices:
SEB
Swedbank
Luminor
Biometric identification:
ID-card
Passport
Existing Smart-ID account
Smart-ID ** ** **
Smart-ID Basic (limited access account)
Estonia Latvia Lithuania
Bank link:
SEB n/a n/a
Urbo Bank n/a n/a
Bank offices:
SEB n/a n/a
Swedbank n/a
Urbo Bank n/a n/a
Šiaulių Bankas n/a n/a
Existing Smart-ID account:
Smart-ID n/a

How to use the table:
V = Yes, this method is available
n/a = No, this option not available
* = Option available with some limitations
** = Option available with specific limitations, please read more about using your existing Smart-ID to authenticate a new account.

NB! Depending on the registration method, different age restrictions may apply for users younger than 18 years old. Please read more about the requirements for Smart-ID account for minors.

Terms of use, for example transfer limits etc., are set by e-service providers.

* Geographical restrictions might apply.

Some e-services will ask you to enter a personal code or a national identification number in addition to your user name (or instead of it, if the service provider supports it) when you want to log in using Smart-ID.

NB! If you haven’t got a national identification number and you registered your Smart-ID account using either your passport number or your ID-card number, you can use the same number in place of the national identification number (it may be called personal code, ID-code etc. in the log-in window).

Your national identification number (national ID-number, personal code or ID-code) is a unique 11-digit number assigned by the state and used for identification purposes in all Baltic Countries.

The identity number is printed on all of your national identification documents, such as your ID-card, passport, residents permit etc. It is usually either next to or below your name or your birth date. Look for a number with 11 digits containing your birthday in a year-month-date or date-month-year format. For example, if you are born on 30th of October 1980, look for a number containing 801030 (in Estonia and Lithuania) or a number containing 301080 (in Latvia). As of 1st of July 2017, Latvia assigns new personal codes that start with “32” and do not contain birth date!

A similar numeric identification system is used by most governments around the world, however the length of the number, it’s specific purpose and the term used to refer to it might vary. Most common names for national identification numbers are personal code or ID-code or ID-number; personal identification code; social security number; national insurance number; state tax code; tax file number; national identity number; registration number; social insurance number; personal number etc.