Frequently Asked Questions

Smart-ID is currently being used in three countries: Estonia, Latvia and Lithuania. If you live here or have business here and would like to register a Smart-ID account to get an easy access to e-services, here are your options.

Just remember: documents used for identification need to be valid.

Not a resident / no national code?

If you are not a resident of Baltic countries and do not have a local national ID-number, then:

  • In Lithuania, non-residents (people without a Lithuanian national ID-number) can apply for Smart-ID Basic. They should visit a Medicinos Bankas or Šiaulių bankas office with their passport or ID-card. It is also possible that other banks may have one time special onboarding processes available – i.e. for registering Smart-ID Basic account that is meant specifically for online banking. It’s worth asking your preferred banks about this option!
  • In Estonia and Latvia, Smart-ID is currently limited to people with an Estonian or Latvian national ID-numbers.

Resident /with a national code?

If you are a resident, you’ll have your residence permit card. It enables you to register your Smart-ID account just as you would if you were a citizen. Just follow the instructions meant for ID-card use! This also applies to Estonian e-residents.

Read more about:

Smart-ID (full access account)
Estonia Latvia Lithuania
ID-card *
Mobile-ID n/a
Bank offices:
Biometric identification:
ID-card n/a
Smart-ID Basic (limited access account)
Estonia Latvia Lithuania
Bank link:
SEB n/a n/a
Bank offices:
SEB n/a n/a
Swedbank n/a
Medicinos Bankas n/a n/a
Šiaulių Bankas n/a n/a

How to use the table:
V = Yes, this method is available
n/a = No, this option not available
* = Option available with some limitations

NB! Depending on the registration method, different age restrictions may apply for users younger than 18 years old. Please read more about the requirements for Smart-ID account for minors.

Terms of use, for example transfer limits etc., are set by e-service providers.

* Geographical restrictions might apply.