Frequently Asked Questions

Smart-ID is currently being used in three countries: Estonia, Latvia and Lithuania. If you live here or have business here and would like to register a Smart-ID account to get an easy access to e-services, here are your options.

Just remember: documents used for identification need to be valid.

Not a resident / no national code?

If you are not a resident of Baltic countries and do not have a local national ID-number, then:

  • In Lithuania, non-residents (people without a Lithuanian national ID-number) can apply for Smart-ID Basic. They should visit a Urbo Bank or Šiaulių bankas office with their passport or ID-card. It is also possible that other banks may have one time special onboarding processes available – i.e. for registering Smart-ID Basic account that is meant specifically for online banking. It’s worth asking your preferred banks about this option!
  • In Estonia and Latvia, Smart-ID is currently limited to people with an Estonian or Latvian national ID-numbers.

Resident /with a national code?

If you are a resident, you’ll have your residence permit card. It enables you to register your Smart-ID account just as you would if you were a citizen. Just follow the instructions meant for ID-card use! This also applies to Estonian e-residents.

Read more about:

Smart-ID (full access account)
Estonia Latvia Lithuania
ID-card *
Mobile-ID n/a
Bank offices:
Biometric identification:
Existing Smart-ID account
Smart-ID ** ** **
Smart-ID Basic (limited access account)
Estonia Latvia Lithuania
Bank link:
SEB n/a n/a
Urbo Bank n/a n/a
Bank offices:
SEB n/a n/a
Swedbank n/a
Urbo Bank n/a n/a
Šiaulių Bankas n/a n/a
Existing Smart-ID account:
Smart-ID n/a

How to use the table:
V = Yes, this method is available
n/a = No, this option not available
* = Option available with some limitations
** = Option available with specific limitations, please read more about using your existing Smart-ID to authenticate a new account.

NB! Depending on the registration method, different age restrictions may apply for users younger than 18 years old. Please read more about the requirements for Smart-ID account for minors.

Terms of use, for example transfer limits etc., are set by e-service providers.

* Geographical restrictions might apply.