How to use the table:
V = Yes, this method is available
n/a = No, this option not available
* = Option available with some limitations
* Geographical restrictions might apply.
If you register a Smart-ID account via online bank authentication and the registration fails, then most likely your data is not correct in your bank.
You should contact your bank and make sure that the following data is correct in their database:
- your national ID number must be Latvian or Lithuanian;
- your country of residency must be set as Latvia or Lithuania.
For example, if your personal information in the bank’s database includes some other country of residence except Latvia or Lithuania, for example Finland, or Finnish national ID number, then the account registration is not possible.
To check and correct this information, you must turn to your bank office bringing your passport or ID-card with you.