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Frequently Asked Questions

Smart-ID (full access account)
Estonia Latvia Lithuania
e-Identity:
ID-card *
Mobile-ID n/a
Bank offices:
SEB
Swedbank
Luminor
Šiaulių Bankas n/a n/a n/a
Medicinos Bankas n/a n/a n/a
Biometric identification:
ID-card n/a
Passport
Smart-ID Basic (limited access account)
Estonia Latvia Lithuania
Bank link:
SEB n/a n/a
Swedbank n/a
Luminor n/a n/a n/a
Šiaulių Bankas n/a n/a n/a
Medicinos Bankas n/a n/a
Bank offices:
Medicinos Bankas n/a n/a
Šiaulių Bankas n/a n/a

How to use the table:
V = Yes, this method is available
n/a = No, this option not available
* = Option available with some limitations

NB! Depending on the registration method, different age restrictions may apply for users younger than 18 years old. Please read more about the requirements for Smart-ID account for minors.

Terms of use, for example transfer limits etc., are set by e-service providers.

* Geographical restrictions might apply.

If you receive this error, it’s likely that there was an issue with your personal data used for your authentication in the Population Register. In that case, you should review and, if necessary, update your data in the local Population Register or contact the Population Registry support directly.

Refer to the links below for more information: