Smart-ID is now available in Belgium!

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Frequently Asked Questions

Using Smart-ID
Smart-ID Basic Smart-ID
Can be used for:
Online banking:
Other e-services: NO
Digital signing: NO
Main differences between Smart-ID Basic and full access Smart-ID
Smart-ID Basic Smart-ID
Registration methods:
Bank link: NO
ID-card: NO
Mobile-ID: NO
Bank office visit: NO
Biometric identification: NO
Existing Smart-ID:
Basic requirements:
Device requirements: The same* The same*
Account valid for: 3 years 3 years
Multiple accounts allowed:
Available for minors: Varies** Varies**
Price and fees: FREE FREE
Available in countries:
Estonia: NO
Latvia:
Lithuania:

* Technical requirements are always the same regardless of the account type
** Minimum age requirements are set by service providers.

 

 

  1. You need the latest Smart-ID app version: if you’ve turned on automatic updates, you’re good to go. If you’ve disabled automatic updates, you might need to update the app manually.
  2. You will need to authenticate your account the same way you did when you registered your account originally. Choose which ever authentication method is easiest for you: ID-card, mobile-ID, biometric identification, bank link or visiting a bank office.
  3. A few minutes of your time: updating the account will take just a few minutes.