Smart-ID is now available in Belgium!

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Frequently Asked Questions

Scanning a QR code is safe as long as you only do it from trusted sources. A QR code can trigger an action or request, so it’s important to be cautious.

For Smart-ID QR codes, always use the official Smart-ID app — this ensures the code is read and processed correctly and securely in your phone.

To stay safe:

  • Scan QR codes only on trusted websites and services
  • Use the Smart-ID app to scan Smart-ID QR codes
  • Confirm only actions that you started yourself
  • If something seems unexpected or suspicious, cancel the request!