This error message means that there was a problem retrieving information from the state Population Register. If you receive this error message, try registering again: it may have been a simple connection error. If the error persists, it might mean that the information about your parent/legal guardian is missing or incorrect. If you are sure that the information you provided is correct, please review your information in the state Population Register:
- updating data in the population register in Estonia
- updating data in the population register in Lithuania
Starting from the autumn 2017, you can register a Smart-ID account for a minor in a bank office, too. Please note that both the parent and the minor need to bring an identification document.
|ID-card||n/a||18 y||18 y|
|Passport||18 y||18 y||18 y|
|SEB||n/a||7 y||14 y|
|Swedbank||n/a||6 y||6 y|
|Luminor||n/a||7 y||14 y|
|Šiaulių Bankas||n/a||n/a||7 y|
|Medicinos Bankas||n/a||n/a||14 y|
|SEB||n/a||7 y **||n/a|
|Swedbank||n/a||6 y **||6 y|
|Medicinos Bankas||n/a||n/a||18 y|
n/a = Option not available
0y = No age restrictions
* = No age requirements set by Smart-ID, but you need to check with your service provider/mobile operator/issuer for age requirements set by them.
** = Both the minor and the parent need to visit the bank office together. For SEB, it applies to all minors. For Swedbank, it applies to minors under the age of 16.