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Frequently Asked Questions

This error message means that there was a problem retrieving information from the state Population Register. If you receive this error message, try registering again: it may have been a simple connection error. If the error persists, it might mean that the information about your parent/legal guardian is missing or incorrect. If you are sure that the information you provided is correct, please review your information in the state Population Register:

Starting from the autumn 2017, you can register a Smart-ID account for a minor in a bank office, too. Please note that both the parent and the minor need to bring an identification document.

Smart-ID (full access account)
Estonia Latvia Lithuania
e-Identity:
ID-card 0 y n/a *
Mobile-ID 15 y n/a *
Bank offices:
SEB * * *
Swedbank * * *
Luminor * * *
Šiaulių Bankas n/a n/a n/a
Medicinos Bankas n/a n/a n/a
Biometric identification
ID-card n/a 18 y 18 y
Passport 18 y 18 y 18 y
Smart-ID Basic (limited access account)
Estonia Latvia Lithuania
Bank link:
SEB n/a 7 y 14 y
Swedbank n/a 6 y 6 y
Luminor n/a 7 y 14 y
Šiaulių Bankas n/a n/a 7 y
Medicinos Bankas n/a n/a 14 y
Bank offices:
SEB n/a 7 y ** n/a
Swedbank n/a 6 y ** 6 y
Luminor n/a n/a n/a
Šiaulių Bankas n/a n/a n/a
Medicinos Bankas n/a n/a 18 y

Terms of use, for example transfer limits etc., are set by individual e-service providers.

n/a = Option not available
0y = No age restrictions
* = No age requirements set by Smart-ID, but you need to check with your service provider/mobile operator/issuer for age requirements set by them.
** = Both the minor and the parent need to visit the bank office together. For SEB, it applies to all minors. For Swedbank, it applies to minors under the age of 16.