Frequently Asked Questions

By default you should be able to receive Smart-ID push notifications on your Xiaomi device. If not, adjusting the settings might help.

Start with opening Settings -> Apps -> Manage Apps –> select Smart-ID


Step 1: check Battery saver

Click on “Battery saver” submenu and make sure it says “No restrictions”


Step 2: check “Other permissions”

Open “Other permissions” sub-menu and make sure following settings are allowed:

  • Show on Lock screen
  • Display pop-up windows while running in the background
  • Permanent notifications


Tested device:

 These instructions have been created and tested using Xiaomi device model Mi 9 SE and software version MIUI Global 11.0.4 Stable.