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Frequently Asked Questions

You should delete your Smart-ID account. To do that either:

  • go to Smart-ID self-service portal and delete your account. You can log in to the portal with Estonian, Latvian and Lithuanian ID-card or with Estonian and Lithuanian Mobile-ID. If you have multiple active Smart-ID accounts on different smart devices, you can also log in to the self-service portal using your another Smart-ID device;
  • contact Smart-ID customer service by calling and ask to delete your account.