Smart-ID – smart way to identify yourself

Smart-ID is the easiest, safest and fastest way to authenticate yourself online, register in e-services and sign documents.

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  • 543 906users in Estonia
  • 981 192users in Latvia
  • 1 360 640users in Lithuania

For your business

One strong solution for all of your identity needs: universal token for authentication and signing.

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Case studies

Find out how our clients with Smart-ID changed their experience of digital services

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Quick HELP

Do you need to update your Smart-ID?

Smart-ID accounts need to be renewed (and re-authenticated!) every 3 years. Just make sure you have updated your app software before and you have your preferred authentication method available.

  1. Guidelines for renewing your Smart-ID account
  2. Updating the app and phone software

Are you getting a new phone?

If you’re getting a new phone (or have reset your phone) and want to continue using Smart-ID, you need to register a new account. Follow these easy steps and you’ll be ready to go in no time:

  1. Download Smart-ID app
  2. Register a new account
  3. Delete your inactive accounts

What is Biometric registration?

Biometric identification suits you if you can’t use other electronic registration methods but you do have a passport or ID-card with an electronic chip and a mobile phone with NFC-support. This enables you to scan your documents at home to complete the authentication process.

  1. Requirements for biometric registration
  2. Getting ready: how to avoid mistakes
  3. Step-by-step instructions 
  4. Error codes and how to solve issues
  5. What to do if your document got locked

How to sign documents with Smart-ID?

There are several ways to sign document with Smart-ID. E-services you already use allow you to confirm transactions and sign agreements within the e-service itself. If you want to choose what and where to sign, you can use online signing services (like Adobe Sign, Lahdes and Dokobit), desktop software (DigiDoc4 and Dokobit add-in) or mobile apps (Dokobit or RIA DigiDoc).

  1. Digital signing with Smart-ID 

Smart-ID has acquired local qualified status for authentication in Latvia

In May 2023, the developer of Smart-ID, SK ID Solutions, successfully completed a process to obtain the official recognition in Latvia – the status of a local qualified means of identification for authentication, determined by the laws and regulations of the Republic of Latvia. Thus, in addition to compliance with...
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Smart-ID Breaks Records with 85 Million Transactions in March

In March, Smart-ID users across the Baltic States made a record-breaking 85 million transactions using the platform, marking the highest number of transactions since its launch. The surge in transaction volumes is a testament to the convenience and security of Smart-ID, which has become the most popular tool for digital...
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Why Smart-ID?

  • Convenient & fast

    Simple user interface and fast-acting

  • Multi-device

    Across device and multi-device usage

  • Secure

    Innovative use of advanced cryptography and proven PKI

  • Cross-country usage

    Same eID works across countries

  • Legally binding signatures

    Qualified Electronic Signature level digital signatures

  • Compliant

    EBA guidelines, eIDAS, GDPR and PSD2 requirements

Online services

you can log-in to with Smart-ID app

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Some awesome words from happy clients

Smart-ID app is easy to use and loved by our users, and offers a safe and secure identification and signing solution for e-service providers. 

  • Using Smart-ID for customer authentication doubled the number of monthly new users in our mobile bank. We are very satisfied with Smart-ID regarding both the ease of technical integration, as well as convenient user experience of the application. This mindset is supported by our internet and mobile banking clients from whom already 25% are using the possibilities of Smart-ID.

    Margus Holland

    Margus Holland

    LHV Bank - Head of Digital Banking

  • Running your business with Xolo can be easily managed using Smart-ID. For our customers, Smart-ID is an important login alternative to e-Residency ID card in case customer uses a device where ID-card software isn’t set up.

    Erik Mell

    Erik Mell

    Xolo - Co-founder

  • ‘Professional and close cooperation led to a fast and smooth launch of Smart-ID. Smart-ID satisfies our customers’ top priorities, namely, ease of use, convenience and security. Consequently, the number of app users in our credit unions increases each day.’

    Jovita Platenkovienė

    Jovita Platenkovienė

    Director of Business and IT Development Department Lithuanian Central Credit Union

  • ‘One of the strategic directions of the GENERAL FINANCING BANK is the digitalisation of its processes. We seek to provide our customers with every opportunity to be independent with a minimum of effort. Smart-ID ensures not only fast and secure authentication, but also a smooth remote completion of the transaction processes.’

    Laura Meškauskienė

    Laura Meškauskienė

    GENERAL FINANCING BANK Director of the New Products and Innovations Department




Smart-ID won joint 5th place as the most loved brand in Estonia

Smart-ID celebrates its 5th anniversary!

Smart-ID App user base grows to 3 274 621

Supports more than 700 e-services with authentication or for electronic document signing.

1500+ devices supported by Smart-ID app

Available platforms: App Store, Google Play, Huawei AppGallery.

Smart-ID app launched in India

App: Jio SecureID


The most reliable authentication solution in Baltic countries.

International study by SK ID Solutions (e-identity solutions provider) highlights Smart-ID as the most reliable authentication solution in Baltics.

1 billion Smart-ID transactions made this year

Smart-ID app released for Huawei AppGallery

Smart-ID is now also available for download by Huawei smartphone users

Smart-ID app launched in Iceland

App: Audkenni


Biometric registration method launched

Users can now register accounts by scanning their own travel documents.

State support for Smart-ID

All Estonian state services have full Smart-ID support and Smart-ID is used for age verification in Latvia.

Cloud signing

Adobe Acrobat Sign services now have Smart-ID support.


Secure authentication recognised

Smart-ID authentication schema was evaluated as „level high” in Estonia and Smart-ID support is added to all state services.

Smart-ID app reaches 2 000 000 users


Digital signatures

Becoming certified as QSCD means that signatures given with Smart-ID have the same legal standing as handwritten ones across European Union. 

Breakthrough of the Year

Smart-ID wins ITL’s Breakthrough of the Year.


Prestigious awards

Smart-ID wins Service of The Year from Lithunian Industry Confederation and Silver in Estonian Design awards.

Smart-ID launch and reaches at first year 300 000 users