Using Smart-ID is secure and safe
Your personal data is always protected even if you lose your phone. It is much safer than using code cards as no one can get access to your information!
Smart-ID is the easiest, fastest and safest way to authenticate yourself online! Forget complicated user names and passwords – this is a safer and easier way to check your online bank account, access e-services and sign documents.
Renewing the account is very easy: just follow the instructions on the screen and you’ll be done in a few minutes. If you want to check when your account will expire, open the Smart-ID app, click on the menu (three lines) and “User info”. You can start your account renewal process by clicking on the “Upgrade your account” option in the app menu, or by clicking on the expiration notification that you received. “Upgrade your account” button will be visible for you up to 2 months before your account expires.
From November 2018, Smart-ID is recognised as a QSCD (Qualified Signature Creation Device). It means that signatures given with Smart-ID have the same legal standing as signatures given by hand (QES level), and are accepted throughout the European Union.
How to make sure your Smart-ID is QSCD level?
Your account level needs to say ‘Smart-ID Qualified Electronic Signature’. If it says anything else, you will need to delete your existing account and register a new one. To check which account level you have, open ‘User info’ from your Smart-ID app menu.
Without regular updates your Smart-ID app can become outdated, which means it will become unsupported and therefore unsafe. If this happens, your Smart-ID usage will automatically be limited or blocked until you’ve updated the app. You’ll also see an error message explaining this issue every time you try to use the app. To fix it, simply update the app. The latest Smart-ID app versions are always available for free in Google Play and AppStore. Just download the newest version and install it. You’ll need version 14.7 or later (iOS and Android) for the Smart-ID app to support new account registration.
Smart-ID users in total
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With Smart-ID, you can access your online bank accounts and other e-services or sign documents safely and securely from any smart device you want.
Using Smart-ID is easy: all you need is your smartphone or tablet and an internet connection. The process is simple and fast and will allow you to access e-services within seconds.
Earlier this week, the Information System Authority (RIA) and the Smart-ID solution provider SK ID Solutions (SK) signed a contract that will allow Smart-ID to be used as an authentication tool to access state e-services.
In the Baltic states, 2 million people are already using Smart-ID (developed by SK ID Solutions). In Estonia, the solution has 420 000 users, but the largest number of users come from Lithuania – 830 000. In the three states, over 100 e-services are available for use with Smart-ID.
Breakthrough of the Year 2017
Estonian Association of Information Technology and Telecommunications
Lithuanian Industry Confederation
Service of the Year 2017
Estonian Design Awards 2017
User experience – SILVER
Easy and secure access via Smart-ID attracts more customers to your e-service. The Smart-ID solution is based on a simple REST API that can be easily used from all modern development frameworks.
Using Smart-ID for customer authentication doubled the number of monthly new users in our mobile bank. We are very satisfied with Smart-ID regarding both the ease of technical integration, as well as convenient user experience of the application. This mindset is supported by our internet and mobile banking clients from whom already 25% are using the possibilities of Smart-ID.
Running your business with Xolo can be easily managed using Smart-ID. For our customers, Smart-ID is an important login alternative to e-Residency ID card in case customer uses a device where ID-card software isn’t set up.