It is now even easier to register a new Smart-ID account by using the old one

Author: Smart-ID

It is possible to register a new Smart-ID account by using the existing one. This requires taking some very simple steps. However, this registration method is only appropriate if the user has previously proved his or her identity by visiting the bank in person. If this is not the case, then the user can use biometrical identification. 

In the event that you need to apply for a new Smart-ID account, for example, because you have bought a new smart device, you can register a new Smart-ID account remotely. This is possible, if:

  • you have previously visited a branch of your bank to register your account with the help of a bank teller;
  • your account was registered after November 8th, 2018 (you can see “Smart-ID qualified electronic signature” as your account level in your Smart-ID app menu, under “User info”);
  • you are an adult;
  • you still have access to your existing account and the device on which it is available.

If you meet all the aforementioned requirements then you are ready to take the next step.

The next step is to download the Smart-ID app onto your smart device. When you open it, choose the registration method “Existing Smart-ID”. Now you have to follow all the steps. This will be easy. Just make sure that you have your old device with your existing Smart-ID at hand before you start.

And don’t worry – if something doesn’t work during the registration process, it’ll always be possible to take a step back and return to the beginning of the registration process where it will still be possible to choose another registration method, or to once again try the one that wasn’t successful previously. 

This method described here won’t work for you if:

  • you used any other registration method (ID-card, mobile-ID, biometric, backlink) to authenticate your existing account;
  • and/or if you no longer have access to your existing account (i.e. after a factory reset, you no longer use that device, your device was broken, etc.);
  • and/or you are not over 18 years of age;
  • and/or if your existing account was registered before November 8th 2018).