Frequently Asked Questions

Your PIN codes are used during each Smart-ID transaction:

  • PIN1 is used to authenticate you – to give you access to your online bank account or e-service.
  • PIN2 is used for electronic signatures and completing transactions, like finishing a bank transfer.

PIN-codes are not stored anywhere so remembering them is very important: there are no PIN-reminders available and if you forget your PIN-codes, you need to open a new Smart-ID account.